1. LISTEN - if a student is disclosing a victimization listen and if possible make a referral to Victim Services.

2. CONTACT A VICTIM ADVOCATE - while the student is with you. The VA can talk to the student over the phone, come to your location, or arrange for the student to visit Victim Services.

3. BE PREPARED - to provide contact numbers, website and email addresses and referral options to the student.

4. BE FLEXIBLE

5. BE REALISTIC - about recovery and time to heal.

6. UNDERSTAND - common reactions to victimization.

7. OBTAIN RESOURCES - from Victim Services for your office, or request a presentation for your class.

8. RESPECT CONFIDENTIALITY - Victim Advocates provide confidential services to Students, Faculty, Staff and Affiliates of UCF.

9. ADDRESS IMMEDIATE SAFETY CONCERNS - especially if it involves two students in the same class, or residence.

10. REPEAT INFORMATION - provide written information/instructions to the student. Students in crisis do no retain verbal information/instructions

For more information, or requests for class presentations, contact Christine Mouton, Coordinator of Victim Services at 407-823-2425, or via email at cmouton@mail.ucf.edu